Terms of Service
Last updated: July 2026
The short version
Lore Index is governed organizational memory for AI agents. These terms explain what we do with the data you give us and what you can expect from the service. We’ve kept them plain on purpose.
Your data is yours
We store the data you submit — your organizational memory entries (instructions, preferences, facts, contacts, glossary) and your account information — so we can provide the service. That’s the whole reason it exists. You keep ownership of your content.
Where it lives
Our managed service runs on Railway’s cloud infrastructure (US/EU regions). Lore Index is also self-hostable and vendor-neutral, so you can run it in your own environment if you prefer to keep everything in-house.
We don't sell your data
We do not sell, rent, or trade your data to anyone. We only use it to operate the service for you.
We don't train AI on your data
Your entries and account data are not used to train AI models — ours or anyone else’s. Governance, not extraction, is the point of Lore Index.
Retention and deletion
We retain your data for as long as your account exists so the service keeps working. Ask us to delete it and we will. Closing your account removes your data on our managed service.
Service provided as-is
The service is provided “as is,” without warranties of any kind. We work hard to keep it reliable, but we can’t guarantee it will always be available or error-free, and we’re not liable for losses arising from use of the service to the extent the law allows.
Questions
If anything here is unclear, or you need a DPA or other paperwork, please get in touch.